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ATRA Webinar | Chief Engagement Officers: Why It’s Time to Hire a New ‘CEO’

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Description

ATRA Webinar: Chief Engagement Officers: Why It’s Time to Hire a New ‘CEO’

 

Presenter: Charles de Vilmorin, CRTS

 

Overview:

The most successful senior living communities understand that purposeful living begins with an understanding of the needs and preferences of each resident. When a community commits to investing in leadership and education around quality engagement, it’s time for the ‘Chief Engagement Officer’ (CEO) to step in. The first step is to define who’s in charge of engagement and nominate them as the ‘CEO’.  Participants will review areas of opportunities within their current organizations, understand the concept of resident engagement from a research and operational standpoint and leave with a road map to person-centered care and the experience they provide their residents.

 

 

Expires 2/27/2024

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